FAQs

There could be several reasons why your payment is not processing:

Insufficient balance – Please check your bank account or wallet balance.

Incorrect card or UPI details – Ensure all entered information is accurate.

Bank/server issues – Temporary server downtime from your bank or payment gateway may interrupt the transaction.

Payment limit exceeded – Daily transaction limits set by your bank may be reached.

Expired card or blocked account – Check if your card is valid or account is active.

If your issue persists, try using a different payment method or contact your bank. You can also reach our support team at support@aarshinstitute.com for help.

If you're eligible for a refund, follow these steps:

Login to your account and go to your Order History.

Select the course or item you wish to request a refund for.

Click on “Request Refund” and fill out the short form stating your reason.

Our team will review your request within 3–5 business days.

If approved, the refund will be processed to your original payment method within 7–10 working days.

Note: Refunds are only applicable under our refund policy terms. For detailed guidelines, please visit our Refund Policy page or contact us at support@aarshinstitute.com.

To redeem a coupon on Aarsh Institute:

Choose your course and click “Enroll Now”.

On the checkout page, look for the “Apply Coupon” field.

Enter your coupon code and click “Apply”.

The discount will be automatically adjusted in your total amount.

If the coupon is valid and meets the terms, your price will be updated instantly.
Having trouble? Contact us at support@aarshinstitute.com for help.